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FAQ's for iPhone & iPad users

FAQ for iPhone and iPad subscribers

  • Can I add a new School to the Schoop APP?
  • How do I delete my messages on my IOS device?
  • Are you GDPR compliant?
  • How can I find the school's Schoop ID?
  • How do I change my Groups/Years on my iPhone or iPad?
  • I'm NOT receiving notifications on my iPhone or iPad?

FAQ's for Android Users

FAQ for Android subscribers

  • App closing down when I click on the school name.
  • Are you GDPR Compliant?
  • Can I add another school to the Schoop APP?
  • How can I find the school's Schoop ID?
  • How do I change my Groups/Years on my Android?
  • How Do I delete my messages from Schoop on my Android Device?
See all 8 articles

FAQ's for Email Subscribers

You can sign up by email. FAQ here

  • What if I don't have an Android or iOs?
  • Are you GDPR Compliant?
  • How can I find the school's Schoop ID?
  • How do I sign up via email?
  • How do I change my Groups/Years as an email subscriber?

FAQ's for Staffroom

FAQ for administrators using Schoop

  • A subscriber is having a problem with Schoop
  • Are you GDPR Compliant?
  • Asking parents to change their children's year groups on Schoop?
  • Can I connect my Schoop to twitter?
  • Changing the name of my groups?
  • How do I create a scheduled alert?
See all 20 articles

FAQ's for Website

FAQ for Website

  • How do I add a new Admin?
  • How do I change the Schoop alert feed widget?
  • How do I embed Schoop alerts into our Website?
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